Hotel La Ermita in Viñales

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comments 5

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  Jose Lorenzo

  :: 07 April 2019 09:05:42

  The hotel has a very nice view , and the nature of the area is beautiful , on the other hand the front desk staff are mediocre , no customer service , very poor communication skills, americans should get in to Cuba and start making some changes! Cuba is getting worse every day . and is sad because every day there are more disappointed people who will never return to the Island just because of the human quality !. on the other hand is better to stay in the native houses for rent you will have a better time and will learn more about the culture with the natives . la naturaleza alrededor del hotel es bella , pero la cantidad de mediocres trabajando en este hotel es inesplicable. no lo recomiendo pasaran un mal rato . no pude captural el nombre de los dos invesiles que trabajan ahi pero es preferible una casa particular , el trato sera mejor y el costo super mejor.

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  Lucile Pop

  :: 02 April 2019 15:23:58

  A great view from the hotel but thats about it. Hotel facilities and rooms are just too old and needs urgently some refurbishment. The staff well should i call guest? Are watching TV instead of doing your check-in or eating the buffet breakfast instead of attending you in the restaurant and so on... The guest room was very dirty, the TV not functioning as well as half of the lamps in our room. The swimming pool, well dont count on it there was not enough water and it was green, very disgusting. They say they have internet service if you pay for a card but it is only available in one area of the hotel and the cards were not available during our stay ("no more internet cards" that was our answer during the 3 days there). Conclusion book in Cuban casas you will get a much better experience than in hotels.

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  Gayathri Ram

  :: 15 March 2019 09:16:21

  A nice serene hotel to stay at Cuba

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  Neil Bishop

  :: 06 February 2019 19:01:52

  Views over Vinales Valley, and a relaxing drink.

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  Ingeborg Kanz

  :: 31 December 2018 08:17:45

  Great view over Vinales Valley